WHAT IS INCELLDERM?

Incellderm is a skincare brand founded in South Korea in 2018. Its parent company RIMAN, is currently the highest earning K-beauty brand in the world, beating out large conglomerates. The Incellderm product line is designed to cleanse, moisturize, protect, and beautify the skin. Special patented ingredients and state-of-the-art technology have been fused to create a skincare line that produces quick and visible results.

WHERE TO BUY INCELLDERM?

You can find the entire collection of Incellderm products online at PBooCare.com, the#1 official North American distributor. While we don't have physical stores yet, pboocare.com offers the latest information, exclusive deals, and the complete range of Incellderm products for your convenience.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit cards at this time including American Express, Apple Pay, Diners Club, Discover, Meta Pay, Google Pay, MasterCard, Paypal, Shop Pay, Venmo, and Visa.

WHAT CURRENCY ARE PRICES LISTED AS?

Prices are listed in USD. For Canadian residents, you can select CAD pricing from the currency drop down menu on the top left of the Home Page.

CAN I CANCEL MY ORDER?

Unfortunately once an order is placed, it cannot be cancelled or revised. Please ensure all your order information is correct before placing an order including your name, address, email, product selection, quantity, payment, and billing information. PBOOCARE is not responsible for any errors. Thank you.

DO YOU ALLOW REFUNDS OR RETURNS?

Returns can be made within 30 days of receiving your order. All returned items must be sealed and unopened. Any products with the quality seal voided will not be accepted. Return shipping is at the expense of the purchaser. Please contact us with your order number, date of purchase, and a photo of the item(s) you wish to return and our customer service team will quickly work to process your return, once accepted. 

CAN YOU HELP WITH A DAMAGED PRODUCT?

HOW DO I CREATE AN ACCOUNT?I FORGOT MY PASSWORD. WHAT SHOULD I DO?HOW CAN I REACH THE CUSTOMER SERVICE TEAM?

Product

HOW DO YOU USE INCELLDERM?IS INCELLDERM SAFE?WHY DOES MY FACE FEEL TIGHTER AND SLIMMER?WHY IS MY SKIN TONE BRIGHTER?WHY DOES MY SKIN FEEL DRY OR IRRITATED?WHY DO MY EYES STING AFTER SPRAYING THE BOOSTER EX MIST?WHY AM I BREAKING OUT AFTER STARTING TO USE INCELLDERM PRODUCTS?WHERE ARE THE PRODUCTS MADE AND FORMULATED?WHY IS MY COLLAGEN EXPIRED?

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our customer service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at support@buyincellderm.com

Other inquiries? Let's chat.

Please email us at support@buyincellderm.com

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CAN YOU HELP WITH A DAMAGED PRODUCT?

You can reach us by filling out a contact us form within 48 hours of receiving your product and a customer service team member will get back to you. We will request for you to send us a photo of your damaged item(s).

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HOW DO YOU USE INCELLDERM?

Unlike other skincare brands, INCELLDERM has active ingredients that absorb into deep layers of your skin. Nanosized liposomes act as delivery vehicles for transporting substances deep into the body and need to be handled with care. There is no need to rub or pat the product onto your face. Relax your fingertips and gently apply the desired amount of product on your face. The formulation will do the rest. Use only a small amount of product for the first two weeks of use to allow your skin to get used to the products. Please note there might be a skin purging process during this time as your skin pushes out all the impurities and toxicity that might already be present in your skin. Refer to our How to Use page for additional information.

*It's recommended to patch test any new product before applying it to your entire face, even if it claims to be suitable for sensitive skin.

IS INCELLDERM SAFE?

Our products are manufactured in an FDA-approved facility that follows strict Good Manufacturing Practices (GMP) and meets all over-the-counter (OTC) regulations.

We take a meticulous approach to ingredient selection. Every ingredient in RIMAN products goes through a rigorous review process, considering global safety data, compliance standards, and environmental impact. We don't just choose ingredients for effectiveness; we prioritize your skin's well-being and the planet's health.

The Dermatology EX line is German Derma tested, signifying a commitment to minimizing irritation for all skin types.

*It's recommended to patch test any new product before applying it to your entire face, even if it claims to be suitable for sensitive skin.

Can't find what you're looking for?

Fill out a contact us form to tell us what's up, and someone from our customer service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

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